Monthly Archives: July 2017

Meet the Heritage Executive Club!

Congratulations to our Executive Club. Heritage recognizes Dorein Duncan, Emily Irwin, and June Donovan for their outstanding customer service skills.  These ladies are well known for routinely exceeding customers’ expectations. As part of this award, they will travel on the Executive Club’s annual trip.  Congratulations Dorein, Emily, and June on this well-deserved award!

Heritage Acceptance Adds Speed and Efficiency with defi SOLUTIONS LOS

GRAPEVINE, Texas – defi SOLUTIONS is pleased to welcome Heritage Acceptance Corporation to its fast and flexible loan origination system (LOS). Heritage successfully went live on the defi LOS on June 4.


“A top priority for Heritage is finding better ways to serve our dealer network that spans five states. The defi LOS fits the bill. The system’s flexible design and performance reliability has made it possible for us to start automating our processes without sacrificing who we are as a finance company,” said Mike Monaghan, Heritage Acceptance vice president of sales and marketing. “Now we can offer dealers more speed and efficiency as we continue our efforts of providing service excellence for our dealer partners.”


“The defi LOS is completely configurable because no two lenders are alike,” said Stephanie Alsbrooks, defi SOLUTIONS CEO. “We’ve intentionally created our system to complement and enhance a lender’s unique capabilities and value proposition in the marketplace. Lenders get leading-edge LOS technology that works to make them better at what they do best.”


“The defi LOS is an important step forward for Heritage and its dealer network. It allows us to stay true to what has made us special and successful for more than 20 years,” Monaghan added.


About Heritage Acceptance

Heritage Acceptance Corporation is a privately owned sub-prime finance company based in Elkhart, Indiana. It helps credit-challenged consumers secure auto financing and reestablish credit through a network of auto dealers in five states. A noteworthy credit program, hassle-free funding and professional and friendly service have made Heritage the choice for dealers and consumers for more than two decades. To learn more, visit


About defi SOLUTIONS
defi SOLUTIONS provides the only leading edge, browser-based loan origination system (LOS) that is completely configurable by lenders. The defi system allows auto lenders to manage the application lifecycle from a single, highly flexible platform. The defi LOS is affordable, scalable and easily accessible from mobile devices. To schedule a demo of the defi SOLUTIONS system, visit defi SOLUTIONS online,

Knights of Columbus Food Drive

Heritage Acceptance employees  were able to donate an entire row of non-perishable food items as well as give $50 to the Knights of Columbus to help prepare for their annual packing of food baskets.  Each year, the Knights of Columbus donate food baskets to needy families in Elkhart County.

Heritage Adopts a family for Christmas!

Heritage adopted a four child family for Christmas. Not only did we collect all items needed for our family; we had another $624 collected in cash and gift cards that was used to buy extra clothes, games and gift cards for the kids. Items were delivered to the Baugo Lions Club on December 13, 2016.


New Vehicle Service Contract

Heritage Acceptance Corporation Announces New Vehicle Service Contract from Marathon Administrative Co., Inc.

[Elkhart, IN] January, 2017 – Heritage Acceptance Corporation (Heritage), a finance company specializing in purchasing automotive retail installment contracts, announced today a new vehicle service contract offered through Marathon Administrative Co., Inc.

“We are excited to announce more expansive product offering for our dealers and customers,” said Curt Holmes, president of Heritage. “The new coverage offers coverage to the customer that includes roadside assistance and a higher liability limit that will better protect the customer’s investment.Should there be a covered failure Marathon claims managers will be quick to expedite claims and get the customer back on the road with minimal inconvenience.”


“The new plan offered by Heritage will be a greater benefit to the selling dealer. With automatic customer referrals, improved labor rate payment and an enhanced compensation plan, this product is a great win for our dealers as well as the customer,” said Mike Monaghan vice president of sales & marketing.