REQUIREMENTS:

• Ability to Multitask
• Previous Leadership Experience
• Organized and Detail Oriented
• Problem Solving Skills
• Computer/Keyboarding Skills
• Time Management
• Great Customer Service/Communication Skills
• Telephone Skills and Etiquette
• Ability to Work Independently and Part of a Team
• Math Skills

SUMMARY:

• To lead the cashier/receptionist, collection service representative and TCN processors by overseeing all aspects of their positions and to maintain accurate customer accounts, take customer payments, secure payment, and provide clerical assistance.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintain Credit Card Software and auto debits as needed
• Data Entry
• Corresponding with bank on NSF checks
• Lead and assist team members
• Monitor and assign tasks as needed
• Ensure team members are following policy and procedures and adhering to the department guidelines
• Make sure all team members job duties are fulfilled
• Other tasks as needed or assigned

WORK HOURS

• This is a full-time position requiring 40 hours per week. Hours may vary as needed and will include some Saturday hours.

Email Resume and Cover Letter with “Box CSR-TL” in subject

jobs@heritageacceptance.net