Monthly Archives: October 2017

Come join our team: Recovery Assistant

Heritage is currently looking to hire a Recovery Assistant 

Recovery Assistant


  • Prepare and track various daily, weekly, and monthly reports
  • Update manuals
  • Scanning
  • Mass mailing projects
  • Other duties as assigned

Email Resume and Cover Letter with “Box RA” in subject


Collection Service Representative – Team Leader


  • Ability to Multitask
  • Previous Leadership Experience
  • Organized and Detail Oriented
  • Problem Solving Skills
  • Computer/Keyboarding Skills
  • Time Management
  • Great Customer Service/Communication Skills
  • Telephone Skills and Etiquette
  • Ability to Work Independently and Part of a Team
  • Math Skills


  • To lead the cashier/receptionist, collection service representative and TCN processors by overseeing all aspects of their positions and to maintain accurate customer accounts, take customer payments, secure payment, and provide clerical assistance.


  • Maintain Credit Card Software and auto debits as needed
  • Data Entry
  • Corresponding with bank on NSF checks
  • Lead and assist team members
  • Monitor and assign tasks as needed
  • Ensure team members are following policy and procedures and adhering to the department guidelines
  • Make sure all team members job duties are fulfilled
  • Other tasks as needed or assigned


  • This is a full-time position requiring 40 hours per week. Hours may vary as needed and will include some Saturday hours.

Email Resume and Cover Letter with “Box CSR-TL” in subject

Heritage Acceptance has a fresh, new look!

We are pleased to announce our updated website! The new site not only has an updated look, but is also easier to navigate and more mobile friendly than ever before. We appreciate the  impressive work of our partner Digital Hill in bringing these changes to you.  In the words of our Vice President of Sales & Marketing, Mike Monaghan, “It’s vital for us to continue to evolve our site functionality and we are very excited about the new look and more appealing mobile experience.”